Who we are

Con Amor By Her is a small-batch artisan bakery based in the San Antonio, Texas area. Our website address is:
https://conamorbyher.com.

Information we collect

Depending on how you interact with our site, we may collect the following:

• Your name
• Email address
• Phone number
• Billing and/or pickup/delivery details
• Order details and purchase history
• Account login details (if you create an account)
• Device/browser information, IP address, and site usage data
• Any information you provide through forms, checkout, comments, or direct contact

How we use your information

We use your information to operate and improve our business, including to:

• Process and fulfill orders
• Coordinate pickup or local delivery
• Send order confirmations, updates, and support responses
• Communicate about weekly ordering windows, menu updates, or promotions if you opt in
• Prevent fraud, spam, abuse, or unauthorized activity
• Improve website performance, customer experience, and product offerings
• Maintain business, tax, legal, and administrative records

Payments

If you place an order online, your payment may be processed by third-party payment providers such as credit card processors, digital wallet providers, or other secure checkout services. We do not store full payment card information on our website. Payment processors may collect and process your payment information according to their own privacy and security practices.

Email and text updates

If you sign up for updates, reminders, promotions, or menu announcements, we may contact you by email and/or text message. You can unsubscribe or opt out at any time using the unsubscribe link in emails or by following the opt-out instructions provided in messages.

Comments and form submissions

If you leave comments, submit forms, or contact us through the website, we may collect the information you enter along with technical information such as your IP address and browser data to help prevent spam and abuse.

Comments or submissions may be screened through automated spam detection tools.

Media

If users are able to upload images or files to the website, please avoid uploading files that contain embedded location data (such as EXIF GPS data), as visitors may be able to download and extract that information.

Cookies and tracking technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, help with login and checkout, analyze site traffic, and improve your experience.

Some cookies are essential for the website to function properly. Others may be used for analytics, security, or marketing depending on the tools and plugins enabled on the site.

Embedded content and third-party services

Pages on this website may include embedded content or tools from third parties such as videos, maps, social media, forms, payment providers, analytics tools, review systems, or spam prevention services. These third parties may collect data about you, use cookies, or track your interaction with their content according to their own privacy policies.

Who we may share your data with

We do not sell your personal information. However, we may share limited information when necessary with trusted third-party providers that help us operate our website and business, including:

• Website hosting and security providers
• Payment processors
• Email and text marketing platforms
• Spam prevention and fraud protection tools
• Analytics and performance tools
• Delivery or order-management services, if applicable

How long we retain your data

We keep personal information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain records, comply with legal or tax obligations, resolve disputes, and protect the website and business.

Your rights and choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we hold about you, subject to legal and operational exceptions.

To make a request, contact us using the information below.

How we protect your information

We take reasonable steps to protect your information through secure website tools, plugin protections, and standard administrative safeguards. However, no method of internet transmission or electronic storage is guaranteed to be completely secure, and we cannot guarantee absolute security.

Children’s privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children through the website.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website tools, legal requirements, or operational practices. Updates will be posted on this page with a revised effective date.

Contact us

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

Con Amor By Her
Email: Hello@conamorbyher.com